Returns & Exchanges
At Shop Joe Brands, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't a perfect fit, we are here to help you find the right exchange or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing